Overview
Negotiating effectively is key to resolving conflicts, creating value, and pushing for better outcomes. Negotiating without manipulating is essential to keeping your soul and honoring your colleagues.
You want to do both well at the same time.
In this course, you’ll learn how to state your case for better and what you won’t agree to.
- Identify what you will and won't do
- Prepare for difficult conversations in advance
- Strengthen your collaborations
- Hold your
Who is this for?
All levels
Program goal
Add negotiation skills to your repertoire. Be the first to act in a negotiation and gain a competitive psychological advantage.
Topics Covered
The Negotiation Canvas
The Negotiation Canvas is a one-page, easy-to-use tool that guides people step-by-step through a negotiation. The Canvas is one of the most efficient and effective ways to prepare and conduct any negotiation and strengthen relationships in the process.
Presenting Choices You Can Live with
Too often, we present solutions we don’t actually want to make or build. Learn how to present only the choices you’re willing to take part in.
Anchoring
Being the first to act can establish a cognitive bias when your counterpart depends too heavily on your initial offer (considered to be the "anchor") while making their decision.
The Innovation Ambition Matrix
Developed by Bansi Nagji and Geoff Tuff, The Innovation Ambition Matrix is a template that helps teams determine which ideas and features that should be prioritized based on whether they are part of the core offer or are an innovative expansion of the core.
Meet your Instructor
Ryan Rumsey
For 20+ years, Ryan worked as a designer and executive at Apple, Electronic Arts, USAA, Nestlé, and Comcast. He is also the author of Business Thinking for Designers.
Ryan spent 10+ years as the senior design leader charged with building and scaling design organizations.
For the last four years, Ryan has been teaching design executives, leaders, and teams as CEO of Second Wave Dive and lead instructor of CDO School.
